Everything your team needs to practise with confidence
AI role-play, instant scoring, structured programs, and team analytics. Built for pharma and life science teams who can't afford unprepared conversations.
Practise anytime. Get instant feedback. Build real confidence.
No more waiting for a manager ride-along. Practise the conversations that matter, get scored instantly, and track your improvement over time.
AI Role-Play Simulations
Safe space to practise before real HCP calls. Unlimited reps, no scheduling required.
- Configurable HCP personas with adjustable disposition, objections, and clinical knowledge
- Text chat, voice, or full video-avatar call modes
- Presentation-with-coaching mode for detailing practice with real-time AI feedback
- Adjustable difficulty: hostility, scepticism, time pressure, clinical depth
- Multilingual support for your market language
Lifelike Avatar Video Calls
Feels like a real call. Builds genuine confidence before live interactions.
- Interactive video avatar that listens, responds, and reacts naturally
- Camera-on mode to simulate a real video call
- Push-to-talk or open-mic voice input
- Live subtitles during the conversation
Instant AI Feedback
Objective, evidence-backed feedback the moment your session ends. No waiting for a ride-along debrief.
- Weighted scoring across skills you define (clinical accuracy, objection handling, closing)
- Key moments timeline with direct transcript quotes
- Strengths and areas for improvement with specific evidence
- Next steps recommendations on what to practise next
Conversation Dynamics Analysis
Self-awareness on habits you can't see yourself. Objective data on how you communicate.
- Talk-to-listen ratio tracking
- Filler word detection ("um," "like," "you know")
- Pause analysis for awkward silences or rushed responses
- Words-per-minute and pacing insights
- Questions asked tracking for consultative selling
Presentation Practice
Rehearse your detail piece or lunch-and-learn before delivering it live.
- Record yourself presenting, then review with AI analysis
- AI transcription with word-level timing
- Content accuracy scoring against key messages
- Delivery scoring: structure, pacing, filler words, duration vs. target
- Multiple attempts with improvement tracking
Gamified Progress
Practice that feels rewarding, not like homework. Stay motivated and build consistency.
- XP system across sessions, challenges, and drills
- Daily streaks with milestones
- 90-day activity heatmap for visual consistency
- Leaderboards at org and platform level
Personal Analytics Dashboard
See your own progress, celebrate wins, and know exactly where to focus.
- Score trends over time with visual breakdowns
- Practice streaks and activity heatmap
- Skill breakdown by competency type
- Session history with full debrief review
Team visibility. Consistent coaching. Scalable results.
See who's ready and who's not. Create training content in minutes, assign structured programs, and track performance across your entire team.
AI Scenario Builder
Create training content in minutes, not weeks. No instructional design team required.
- Generate scenarios from a text prompt with persona, objections, and eval criteria
- Upload a PI, clinical paper, or sales aid and auto-generate training
- Persona profiler for detailed HCP profiles that feed into scenarios
- Sales methodology tagging (ACE, Challenger, SPIN)
- Activity type classification: cold call, follow-up, formulary discussion
- Reusable sales aids library for PDFs
Structured Training Programs
Prescriptive curricula you can assign with measurable progression through phases.
- Multi-phase programs with ordered tasks across scenarios
- Conversation memory across sessions so reps build on prior calls
- Onboarding programs with section-by-section completion tracking
- Enrolment tracking: who's enrolled, where they are, what's next
Comprehensive AI Scoring
Consistent scoring rubric across your entire team. Data to identify who needs help and where.
- Weighted criteria scoring customised per scenario
- Skill metrics radar across 5+ dimensions
- Key moments timeline with transcript evidence
- Objective completion tracking against call goals
- Composure evaluation for high-pressure and compliance-sensitive scenarios
Team Analytics and Leaderboards
The metrics you're measured on: team readiness, ramp time, coaching ROI.
- Org-wide rollup of scores, completion rates, and engagement
- Per-rep drill-down with individual performance trends
- Leaderboards by overall score and XP
- Skill breakdown by methodology and activity type
- Filter by scenario, program, skill type, or time period
Rapid content creation. Access control. Compliance readiness.
Design programs, control who sees what, and give leadership the security and compliance answers they need.
Admin and Content Management
Full control over what reps practise, who has access, and how content is organised.
- Organisation and team management
- Role-based access: super admin, team admin, team member
- Per-scenario and per-program access control
- User approval workflow for new signups
- Feature flags per organisation
- Scenario and program library management
Security, Privacy, and Compliance
Confidence when legal, compliance, or IT asks questions.
- SSO-ready authentication (enterprise SSO configurable)
- GDPR-aligned data handling with controller/processor framework
- Published data retention policies and subprocessor transparency
- Role-based data access: users see their own data, managers see their team
- API rate limiting for abuse prevention
Built for pharma and life sciences
These aren't generic sales training features. Every capability is designed for the realities of selling in regulated industries.
Clinical Accuracy Scoring
Reps must get the science right. Compliance imperative built into every evaluation.
Composure Under Pressure
Hostile HCP scenarios are a daily reality. Dedicated scoring for high-pressure situations.
Presentation Practice
Detail pieces and formulary presentations rehearsed and scored before live delivery.
Conversation Memory
AI remembers prior sessions within a program, mirroring real territory management.
Document-Based Scenarios
Turn a new PI or clinical paper into practice scenarios in minutes.
Talk-to-Listen Ratio
The consultative selling metric managers actually coach on, tracked automatically.
See every feature in action
Book a 30-minute demo tailored to your team. We'll show you how TrainBox works with your scenarios.
Frequently asked questions
Common questions about TrainBox features and capabilities.
See what your team is missing
Book a demo and we'll show you exactly where conversations are costing you. We'll be in touch within 24 hours.